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London-based CRM specialist opens Singapore office

London-based CRM specialist opens Singapore office

Client lifecycle management service provider, Wealth Dynamix, is opening a new office in Singapore, following its launch in New York, Toronto and Zurich earlier this year.

The London-headquartered company has hired Dominic Gamble as head of Asia Pacific to run its business in the region. Based in Singapore, Gamble is the founder of findaWEALTHMANAGER.com, a search website for wealth managers.

The Singapore office, which serves as an Asian headquarters, has three staff members and is supported by the UK office, Gamble told Citywire Asia.

He said the group is also looking to expand with local presence in other key Asian markets such as Hong Kong.

Founded in 2012, Wealth Dynamix manages £250 billion ($324.8 billion) in assets. Schroders, Rathbones and Quilter Cheviot are among its clients.

Its WDX One solution supports private banks and investment managers with client relationship management as well as client acquisition, onboarding, regulatory compliance, client servicing, business intelligence and digital portals.

The platform helps private banks collate client data and identify cross-selling opportunities for new products and services. What’s more, it can also consolidate multiple data sources to produce comprehensive portfolio and investment views, and record data for know-you-customer checks.

Today, the private banking sector has several client lifecycle management providers. Earlier this year, Julius Baer migrated its Singapore and Hong Kong divisions onto Temenos WealthSuite, a banking platform with a client lifecycle management system.

LGT, meanwhile, has been deploying the Appway digital banking platform across its global operations, including Singapore and Hong Kong, since April.

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